Warranty
Retail Warranty – Paint
We operate a Lifetime Ownership Guarantee for all our repairs carried out at our Orpington and Liverpool Repair Centres and Home Visit Repairs (Including Insurance Partner Repairs).
Where the repair has degraded or failed we shall require images to triage.
Wear and tear or additional damage on these areas or additional damage including stone chips will invalidate the guarantee *The guarantee will expire as soon as the ownership has been transferred.
Repairs must have been paid by the retail customer we shall require proof of payment.
Please note: The warranty will expire as soon as ownership of the vehicle has been transferred. This warranty does not include Alloy Wheel Repair, Interior and Glass Repair.
Trade Warranty – Paint & Dent Removal
We operate a three year Guarantee for all paint and dent repairs carried out for trade customers.
Where the repair has degraded or failed we shall require images to triage.
Wear and tear or additional damage on these areas or additional damage including stone chips will invalidate the guarantee *The guarantee will expire as soon as the ownership has been transferred.
Repairs must have been paid by the customer we shall require proof of payment.
Please note: This warranty does not include Alloy Wheel Repair, Interior and Glass Repair.
Retail/Trade Warranty – Mobile Alloy Wheel Refurbishment and Repair
We offer our retail and trade customers a three year warranty on all mobile alloy wheel refurbishments and repairs. This includes our mobile diamond cut refurbishment service.
Please note: We are unable to give any warranty against corrosion damage to alloy wheels. The warranty will expire as soon as ownership of the vehicle has been transferred.
As a customer facing company, the Go SMART Repair team are fully committed to providing our customers with an industry leading level of customer service:
- You can expect us to be welcoming, courteous, polite and respectful
- We will always be helpful and responsive, clear in our communication, and will keep you informed at all times
- We will let you know what we can provide and who to contact
- We will aim to provide high quality information that is suited to your individual needs
Our friendly team are on hand to help with your SMART Repair requirements
